VALUE TO THE HEALTHCARE PAYORS

VALUE TO THE HEALTHCARE PAYORS

Payors are increasingly offering virtual services to improve patient outcomes by providing both convenience and the capability to target specific patient populations based on their condition or location, such as complex chronic care, rural areas, or those with mobility needs.

And while improving healthcare outcomes, reducing costs, enabling increased access, and allowing for more convenient care are the general objectives of any care initiative, virtual care offers several unique benefits to carriers.

Insurance providers across the industry desire to provide patient value for telehealth and include the following benefits:

  • Offer more flexible patient encounters by broadening provider networks
  • Provide quality care to more of their members
  • Measure risk factors that may not be immediately related to health but may indicate an incident’s proclivity to happen
  • Minimize the cost as an alternative to in-person office visits
  • Reduce unneeded, wasteful, or expensive care
  • Serve as a filter for patient members to be funneled into traditional onsite visits, specialty care, and acute care on a more critical needs basis
  • Increase member / patient retention rates
  • Data in real-time enhances the overall diagnosis, thereby reducing the likelihood the unnecessary testing is needed.
  • Decreasing the number of “bed days of care” and the number of hospital admissions can significantly reduce costs and increase the quality of care and patient satisfaction